Privacy Policy

We only collect personal information that you intentionally provide to us or that is automatically generated through standard web operations. When you interact with our website—such as submitting our free visibility audit form or reaching out with an inquiry—we collect:

• Contact Information: Your name and business email address.
• Website Information: Your company or target website URL for diagnostic analysis.
• Project Inquiries: Any messages, specific search challenges, or contextual details included in your audit request.

Additionally, our hosting infrastructure automatically collects standard technical access logs (including your IP address, browser user agent, referring URL, and access timestamps) strictly for site security, uptime monitoring, and DDoS mitigation.

We use the information we collect solely to provide and improve our services, including:

• Analyzing your website's current organic search footprint and AI answer engine presence to generate your requested visibility audit.
• Responding directly to your messages, scheduling consultations, and discussing potential advisory engagements.
• Delivering ongoing SEO and AEO/GEO recommendations if you enter into an active client agreement.
• Monitoring and maintaining the technical performance, reliability, and security of our website.

We do not use your information for automated profiling, nor do we enroll you in marketing sequences without your permission.

RankForward does not sell, rent, monetize, or trade your personal data.

Your information is treated with strict confidentiality. We only share data with vetted third-party infrastructure providers that are essential to our operations—such as secure cloud hosting, transactional email delivery, and form management services. These providers operate under binding confidentiality agreements and data processing terms that prohibit them from using your information for any independent purpose.

We may also disclose information if required to comply with applicable law, court orders, or government regulations, or when necessary to protect the legal rights, safety, and property of RankForward and its users.

We take a privacy-first approach to cookies and tracking technologies. We use only essential, privacy-respecting session cookies and tokens required for the proper functioning, navigation, and security of this website.

We do not employ third-party advertising trackers, cross-site behavioral retargeting, or data-broker tracking pixels. You can configure your browser to block or delete cookies at any time, though certain parts of the site may function with reduced capabilities.

Depending on your jurisdiction—including if you reside in the European Economic Area (EEA), the United Kingdom, or California under the California Consumer Privacy Act (CCPA)—you possess specific statutory rights regarding your personal information:

• Right of Access: Request details on the personal data we hold about you and obtain a copy in a portable format.
• Right to Rectification: Request correction of inaccurate, outdated, or incomplete data.
• Right to Erasure: Request the deletion of your personal data ("right to be forgotten").
• Right to Restrict or Object: Restrict or object to the processing of your data under certain legal grounds.
• Non-Discrimination: We will never discriminate against you, alter service quality, or charge different prices for exercising your privacy rights.

To exercise any of these rights, please email us directly at hello@rankforward.co. We process all verified requests within statutory timeframes.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy—such as delivering your requested audit, following up on prospective collaborations, or satisfying legal, accounting, and reporting obligations.

Website diagnostic information collected for free audits is retained for up to 90 days to enable follow-up strategy discussions, after which diagnostic work files are archived or securely deleted. You may request the immediate deletion of your submitted data at any time.

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is managed, please contact us: